CATS Gold Line Enhances Travel With New Stop-Request Service
Charlotte Area Transit System (CATS) is introducing a stop-request service on the Gold Line to enhance travel efficiency, while platform pickups will remain unchanged.
Charlotte, NC, August 10, 2026 —
The Charlotte Area Transit System (CATS) is implementing a new stop-request service on its Gold Line, a move aimed at improving the efficiency of passenger travel. This new feature will allow passengers to signal their desire to disembark the vehicle.
Under the new system, passengers will be able to request a stop electronically. This is a departure from traditional methods and is intended to streamline the boarding and alighting process for both passengers and operators.
However, the service will not alter the current method for boarding passengers at established platforms. Platform pickups, where passengers board the transit vehicle at designated stops, will continue to operate as usual. This means that while alighting is being enhanced, the process for boarding remains consistent.
The introduction of the stop-request service is part of ongoing efforts by CATS to modernize its transit operations and enhance the overall rider experience. Further details regarding the operational specifics of the new service were not immediately available.
Story summarized from the original created by Doug Coats on www.qcnews.com, see more information here.
